We accept self-referrals, as well as referrals from insurance companies, GPs and other health professionals. 


We like to have an initial 15-minute telephone consultation with you (at no charge) prior to offering an initial assessment appointment to make sure we're the right people to see you. We offer both daytime and evening appointments, and we hope to offer you an initial assessment appointment within two weeks of our telephone consultation.


We offer appointments at our clinic spaces in Central and East London. We can discuss your preferred location during our initial telephone consultation.


We may also be able to see you at home for cognitive assessments or therapy if there is a quiet space for us to meet (additional costs for travel time may apply).  If you live outside of London or if you are unable to travel to appointments, we also offer online therapy via a confidential video conferencing service (similar to Skype).


If you're thinking about meeting with one of our Clinical Psychologists, we would invite you to get in touch by phone or email, or by using our contact form. We will then contact you over the phone to briefly discuss your situation, and think about what your hopes would be for meeting with us. This discussion will last for up to 15 minutes and helps us to decide if our service would be a good fit for your needs, and which member of the team might be best to meet with you. 





If we feel that you might benefit from meeting with a Clinical Psychologist, we will set up an initial assessment with you. This could take place in one of our therapy rooms in London, or at your home (depending on your needs). During this appointment, you and your psychologist will have a conversation about the difficulties that have brought you to therapy, as well as thinking about other areas of your life. The initial assessment usually lasts between 50 and 90 minutes, and is an opportunity for you to share relevant information about yourself, your past and your current situation. This helps us start to gain a broader understanding of you as an individual, and how we might best be able to help as well as gives you an idea about whether you would be happy to work with us.

We would also think together about what your hopes would be for therapy, what changes you would like to make, and where you would want to get to by the end of therapy.  We would have a collaborative conversation about how best to address your needs, and whether the therapeutic approaches we use could be helpful to you. If, by the end of the assessment, we think that we're not the right service for your needs, then we can discuss alternative services with you and support you to access these. 


If we both decide that therapy could be useful, and you want to begin therapy, then we would agree on a therapy 'contract'. This contract would outline the focus for our work, the number of sessions and time frame we have agreed, and the obligations we have to each other.


Therapy sessions last for 50 minutes, and they could be at weekly or fortnightly intervals. We typically meet with people for between 6 - 16 sessions, but this will vary depending on what your needs or hopes are for meeting with a psychologist, and the approach we are using.

Whilst it can be helpful to plan for the ending of therapy, you would be free to leave or terminate the therapy at any time. Understandably, some people might find the process of exploring their difficulties and making changes quite emotionally challenging. We know that people are more likely to benefit from meeting with a psychologist when the timing is right for them - it's important, therefore, that you feel ready to explore the problem and consider making changes, and that you have the time to commit to attending sessions.


What we talk about during our sessions would remain private within our team, and we would not share your information with other services or professionals.  The only exception to this would be if we worried about your safety, or the safety of someone else. All Clinical Psychologists are required to have regular supervision of their clinical work, to ensure the work we do is of a high quality. The discussions we have with our supervisors are also confidential, and we would not use your name or other identifiable personal information during these discussions.